Our mission

We are driven to deliver innovative soft services solutions for customers, clients and colleagues.
Offering catering, retail, leisure, cleaning and reception services to military, government and judicial services, delivering exceptional customer service everyday.


We passionately share values and approaches with our teams so they can work effectively together as one. We align to Aramark’s mission and values as an extension of the Aramark Northern Europe Team.


Side by Side is part of the Aramark family and is your allied partner valuing a teamwork and customer first approach.

We believe success comes from open and honest communication. People talking to people.

Our aim is to be best in class, delivering exceptional experiences every time and the journey to help achieve that requires agility, innovation and reliable personnel. 

  • We move together as one.
  • We are honest and open.
  • We take an energetic and visionary approach.
  • We are genuine and confident.
  • We are resilient and reliable.
  • We learn more everyday.

Side By Side is Aramark’s Defence and Judicial specialist sector. Side By Side team is a group of like-minded and empowered individuals, originally brought together in 2017 to manage the HESTIA contracts on behalf of the MOD. Combining years of experience gained in and outside of the soft FM environments with that of our clients, we work Side by Side as one team to deliver exceptional service to the UK’s Armed Forces across the UK. Since 2021 we now expanded the team to include Judicial contracts throughout the UK.

Senior Leadership Team

Our knowledgeable senior leadership team bring specialist skill sets to the Side By Side time, complete with a wide range of experience across different business sectors.

Glyn Ingram
Sector Director
Phil Todd
Finance Manager
Kevin Wicks
Head of Culinary
Victoria Smith
HR Business Partner
David Fradgley
Sector Marketing Manager
Phil Smith
Judicial Operational Director
George McGregor
Regional Operations Director
Sharon Goldthorpe
Regional Operations Director
Keith Metson
Regional Operations Director
Nicky Mann
Learning & Development Manager
Sharon Urban
Management Information & QA Manager