Everybody seems to try to contrive to make amazing food complicated, but really it’s quite simple; you invest in great ingredients and great people and then empower them. Great food and service is at the heart of everything we do and that is fundamental to every member of the culinary team and our collective success.
Understanding our customers and engaging with them on a regular basis helps us ensure we deliver what is expected and much more. Our company was formed solely to focus on the needs of the MOD and a clear understanding of the varying culinary requirements of the different regions and the units within those regions has enabled us to build a team around the needs of our customers. I had the enviable task of building that team and I must have the best job in the organisation (biased I know!); leading an amazing group of individuals who are all equally passionate about what they do.
Our aim as a team is quite simply to be best in class. We have been set up to succeed and to deliver a new and refreshing proposition in the Defence arena by the way we treat and think about food and people. We also believe in future proofing our strategy by developing and nurturing talent from within the organisation. We are committed to apprenticeships and training and challenging our teams to acquire new skills through competing in industry and national competitions.
So, from fine dining for VIPs and Royalty to delivering the nutritional requirements that our service men and women rely on every day, to cooking off hundreds of hot dogs on a parade ground, Our Food is at the very heart of our company. Find out more about our offer and the teams who deliver it.
“The customer can see a real difference in the offers that are available, not only with the Core choices but also the retail offer, notable the standards and the pricing.”
“The feedback I have received from units has been great to hear. The service / hotplate areas and dining room are looking brilliant now that they have had their facelifts!”
“The professional credibility of Aramark rode on its delivery of PAYD in Northern Ireland and I must say that the team produced the goods. 1 May saw tills open, excellent menus served and friendly staff assisting customers as they transition to a new dining system.”
“The food was outstanding and the staff were exceptional, all guests commented on how enjoyable the food was and how friendly and professional the staff were. The company should be extremely proud.”
“Great food offer guys, value for money and well received by the troops in London. Please keep it up!”
“We recently had a Care Quality Commission inspection of the facility which we passed. We are very happy with the professionalism the cleaning team show on a day to day basis and they are instrumental in helping us achieve the standard of cleanliness that we require in a clinical building.”
“Having been supported by many Junior ranks messes over the years, I can say with complete sincerity, that you and your staff have provided the best level of service and food and should be very proud of the reputation you have built up.”
“The food and service was outstanding! I had lots of people come and tell me to pass their compliments on to the chefs. People were so impressed that I think it’s only fair to recognise the achievement on paper.”
“The G1 Audit team from 4 Bde carried out their audit/inspection and no points were raised. They could not even offer recommendations on how to enhance the service you provide. Your knowledge and experience were vital in ensuring that the unit remained compliant.”
“The recent disruption caused by snow was a classic example of your work ethic, managing to restore calm from the chaos of 3 days of lost clinics. Without your ongoing sterling efforts, the RRU would likely cease to run effectively thus impacting our core business of patient care.”